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FAQs

Last revised: November 2014

FAQ's for Customers

We are sorry that you are having trouble with ordering. Some people have reported there is no way to add items to cart when using the Google chrome browser, so please if you can try to use another browser to complete your purchase(Mozilla firefox works best).

If you can’t do that or don’t want to, then you can send your order to us through our contact form please be sure to include your shipping address, item sizes and colors(if there are options), and any discount codes you have. We will then e-mail you back a paypal invoice , so you can complete your purchase(please make sure you use a valid e-mail when contacting us, as that is where we will reply and send your order invoice to).

Most of our Christian T-shirts have a very form fitting style. Meaning if you like your shirts to fit pretty tight then you would be ok ordering your normal size, but if you prefer them to fit slightly looser you would probably be better off ordering a size up(especially on the womens shirts)

The shirt measurements for each item can be found on the products page in the description.

We use four different types of prints for our shirts and which type we use depends on the design.

The print types are;

  • Plastisol– this is your basic/normal type of print that is used on T-shirts. With this print you get really bold/bright colors, but the print design can also typically be felt when touching the shirt.
  • Softhand Plastisol– This print type is similar to the regular plastisol prints, but the print design is much thinner and cannot be felt as much.
  • Waterbased– This type of printing is very soft and is typically used on lighter colored shirts. With this you can barely feel the print design on the shirt and sometimes it cannot be felt. Usually after a few washes you will not be able to feel it at all.
  • Discharge– This is the softest printing available and the print design cannot be distinguished from the shirt material. This is typically used on darker color shirts.

It either means the item is sold out(if it’s a product that we have outsourced the printing on) or it means we don’t have any blanks available for printing on in the requested size or color. In either case you should go ahead and make your purchase, because you will most likely still receive your item in a relatively short amount of time. If it’s an item we hand print then it could still be shipped in 2-3 days or less. If you order and there is going to be an extra long delay we will contact you and give you the option to cancel or wait.

Due to the print upon order nature of our business( meaning most shirts are not actually printed until we receive your order) it may be anywhere between 5-7 business days before your order actually ships out.(although most orders go out within 3-5 business days) Once your order has been shipped delivery times will vary based on your location and chosen shipping method. (Typically shirts will arrive in 2-5 business days or sooner after you have been notified of their shipping). We do our best to get shirts printed quickly after you place your order, but sometimes it may be a few days before we can get to it. If you have selected Priority shipping, because you need your item to arrive by a specific date please leave a message in the order notes section of the checkout process and we will do our best to get your order out in time.

Most Christian T-shirts are 100% cotton and pre-shrunk unless otherwise stated.

Typically as listed on the tags inside the Christian T-shirts wash and care instructions are as follows; Machine Wash Warm Inside Out With Like Colors, Non-Chlorine Bleach Only When Necessary, Tumble Dry Medium, Do Not Iron, and Do Not Dry Clean. If instructions are different for a particular item, you can always check the products tag.

Christian T-shirts that have not been worn or washed can be returned within 5 days of receipt of item. Please use contact form to let us know you are requesting a return or exchange to tell us why you are returning or exchanging the item(wrong size, wrong item, damaged or defective). Do not send back your item until you have received a response from us. Requested refunds will be issued within 7 days after we receive the item(less shipping and handling).

For every order placed one of the organizations we support is selected at random(by a computer program) to receive a donation. The donation amount varies based on the size of the order placed. To see which organizations we support and how the donation amount is chosen please visit our Giving back page for more details.

Yes, we do offer wholesale prices to those interested in offering CoveredntheWORD items in their retail establishments. Please use our contact form to send us a wholesale request(please put wholesale request in the subject line) and we will get in touch with you to work out the best arrangement!

First thank you for your support & wanting to help us spread the WORD to more people, we are very grateful! Here are some of the social media hashtags you can use;

#CNTW -Use for anything CoverednTheWORD related

#CoverednTheWORD -Use for anything CoverednTheWORD related

#PeopleSpreadingTheWORD – Use on any picture featuring one of our CoverednTheWORD items.

#CNTWLimitedEdition – Use to share your picture of yourself wearing one of our LimitedEditionMonday Limited Print Christian apparel items.

FAQ's for Christian T-shirt Designers

Anyone that has the required skills necessary to create designs that follow our guidelines and requested specifications can submit designs for print consideration.

No, you simply go to the submit page fill out the required info and submit your Christian T-shirt Design. It’s as simple as that!

All submitted designs must be inspired by the Bible in some way. A Christian T-shirt Design must include at least one of the following; A specific scripture reference(ex John:316), an entire Bible scripture(s), or symbolism that relates directly to a Bible scripture. Along with each Christian T-shirt Design submitted you will be required to reference the Bible scripture(s) or story that it is inspired by.

All submitted designs must be no more than 6 colors not including shirt color(3 is recommended), low resolution files, and both files must total under 1MB.(Christian T-shirt Design file 1 is a low resolution close up version of your Christian T-shirt Design and Christian T-shirt Design file 2 is a T-shirt mock up demonstrating ideal Christian T-shirt Design positioning.) Files accepted are .jpg, .png, .gif, and .psd) Designs must be original artwork and may not contain any copyrighted or trade marked images or words. If you have any questions please use our contact form to send us a message prior to submitting your Christian T-shirt Design.

All submitted designs must be no more than 6 colors not including shirt color(3 is recommended), low resolution files, and both files must total under 1MB.(Christian T-shirt Design file 1 is a low resolution close up version of your Christian T-shirt Design and Christian T-shirt Design file 2 is a T-shirt mock up demonstrating ideal Christian T-shirt Design positioning.) Files accepted are .jpg, .png, .gif, and .psd) Designs must be original artwork and may not contain any copyrighted or trade marked images or words. If you have any questions please use our contact form to send us a message prior to submitting your Christian T-shirt Design.

If your Christian T-shirt Design is selected to be printed and sold you will be contacted via e-mail and asked to provide higher resolution print ready files the meet these requirements;must be either a vector file ( preferably. Illustrator) or a high resolution (at least 300 dpi/ppi) pixel-based/raster files (.eps, .psd, .tif, high-quality .jpg, etc) in actual desired printing dimensions. Do not raise the resolution of files by plugging in higher numbers to your existing low-resolution file, It will just make it big and have a loss of definition.

Designs will be selected for printing at the sole discretion of the CoveredntheWORD.com staff and in some case selection may be influenced by online voting by visitors to the site or on our social media pages.

Yes, of course you will be rewarded for having your Christian T-shirt Design selected for printing! Christian T-shirt Designers whose designs have been selected to be printed and sold will earn $2 royalty for every shirt sold containing their Christian T-shirt Design and will receive a onetime $150 bonus for 90 shirts sold of one design. Other specialty awards and prizes may also be earned in particular situations.

No, unfortunately not all designs will be chosen to be printed and sold on the site. The best overall designs in concept and quality of work will be chosen at the sole discretion of the CoveredntheWORD.com staff and all decisions are final.

Christian T-shirt Designers whose designs have been selected for printing will receive royalty payments that will be paid through PayPal on the 10th of every month for the previous months earnings.(Ex. Sept. royalties would be paid on Oct. 10th) and when 90 shirts have been sold Christian T-shirt Designer will receive their $150 reward via PayPal within 3 days once they have reached 90 shirts.

No, not necessarily, once your Christian T-shirt Design is submitted it will be eligible for being selected for printing and selling for up to 180 days. If at the end of that time it has still not been selected then you have the option to request removal and it will no longer be eligible for future printing.

No, upon submission of your Christian T-shirt Design you are granting CoveredntheWORD.com temporary rights to the Christian T-shirt Design for 180 days and it can not be submitted to any other sites, used for printing, or other commercial applications during those 180 days. If after 180 days your Christian T-shirt Design is not chosen to be printed then you have the option of having it removed from consideration for future printing and at that point you are able to use the Christian T-shirt Design for anything you want.